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Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.

Active Intelligence revolutionizes how you work. You guide direction while AI handles execution, acts on insights, and shows you the path forward. It's how marketing should be.

Canditech offers innovative, cheat-proof skill assessments and job simulations to transform your hiring process. From technical skills to soft skills, we help you assess candidates on actual job performance. With over 500 customizable tests and powerful video interview features, you can evaluate real-world capabilities, streamline your hiring, and reduce biases. Whether you’re hiring for remote roles, mass hiring, or looking to expand your diversity pool, Canditech’s data-driven platform ensures the right candidates are chosen for the job every time.

Redwood lets you orchestrate securely and reliably across any application, service or server, in the cloud or on-premise, all inside a single platform.