Audience
hotel, hostel, restaurant, guesthouse, bnb, car rental, airport transfer, cruise, tours, hospitality
About Guestmeter
Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy.
Not a customer yet? Please visit www.guestmeter.com and request a demo.
Key features of Guestmeter app include:
GUEST SATISFACTION SURVEY SOLUTION
- Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.
Other Popular Alternatives & Related Software
rezStream Cloud PMS
Grow revenue and streamline operations with our easy-to-use reservations software and online booking engine.
With our cloud-based solutions, you have the flexibility to maximize the guest experience during, before, and after the stay. Train staff and implement automated processes that improve operations, enhance guest management efforts, and secure payments with our integrated payment processing.
- Improve Operational Efficiency
- OTA/Google Hotels Connections
- Real-Time Rates/Availability
- Multiple Calendar Options
- Upsell Add-Ons and Packages
- ADA Search Filters
- 24/7/365 Support (Phone, Email, and Knowledge Base Articles)
Learn more
Broadly
Build a strong, lasting online presence and a reputation that helps you stand out in your area and win more business.
Broadly helps thousands of local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews - all from one easy-to-use app that you can access from any device, anywhere.
Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, templated messages, mobile invoicing, flexible customer financing options and so much more.
Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.
Learn more
Storable Newbook
Take control of your operations with Storable Newbook’s campground, RV park, hotel and hospitality management system. This all-in-one place platform has a range of features including a Property Management System, Integrated Online Booking Engine, In-Built Channel Manager, Central Reservation System, Self-Service Technologies, and much more.
As an accommodation operator, you want the best for your business and your guests so why settle for second best when it comes to the platform that runs your entire business. Let Storable Newbook run your business operations so you can focus on what you’re best at - Creating extraordinary guest experiences!
Get ready to find your flow. Speak to us about improving your business operations today.
Learn more
Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations:
- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
- Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
Learn more
Pricing
Starting Price:
$49/monthly/per property
Pricing Details:
Small package starling from $49. Guestmeter account plans have various pricing tiers to meet the needs from small to x-large packages.
Free Trial:
Free Trial available.
Company Information
Guestmeter
Founded: 2019
Turkey
www.guestmeter.com
Videos and Screen Captures
Other Useful Business Software
Centralized Workload Automation and Job Scheduling
Orchestrates any process from a single point of control. Build reliable, low-code workflows in half the time. Develop end-to-end business and IT processes faster with hundreds of drag-and-drop actions. Coordinate enterprise-wide MFT processes using dozens of prebuilt actions for common file operations.
Product Details
Platforms Supported
Cloud
Android
Training
Live Online
Support
Phone Support
24/7 Live Support
Online
Guestmeter Frequently Asked Questions
Guestmeter Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis
Sentiment Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Community Feedback Tools
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Visual Feedback Tools
Website Feedback
Bug Reports
Live Chat
Screenshot / Screen Capture
User Testing Tools
Video Feedback
Voice of the Customer (VoC)
Customer Satisfaction
Analytics
Feedback Collection
Survey Management
360 Degree Feedback
Call Reporting
Complaint Monitoring
Email Marketing
Auto-Responders
Customer Surveys
Event Triggered Email
Image Library
Mailing List Management
Mobile Optimized Emails
Template Management
A/B Testing
Artificial Intelligence
CAN SPAM Compliance
Drip Campaigns
Dynamic Content
Landing Pages/Web Forms
Reporting/Analytics
Subscriber Management
WYSIWYG Email Editor
Reputation Management
Response Management
Review Generation
Review Monitoring
Campaign Management
Gamification
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Restaurant Management
Reporting/Analytics
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Review Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Campaign Management
Social Sharing
White Label
SMS Marketing
2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Artificial Intelligence
MMS
Mobile Coupons
Mobile Keywords
Shortcodes
Text-to-Win
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
